Privacy Policy

At LunaPure, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or purchase our products.

Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order and payment details
  • Any information you provide through our contact forms

How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and service notifications
  • Improve our products and website
  • Respond to your inquiries
  • Send promotional emails (only if you choose to receive them)

Payment Information

We use secure payment methods to process transactions. We do not store your complete payment card details on our servers.

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings if you prefer.

Information Sharing

We do not sell, rent, or trade your personal information. Your information may be shared only with trusted service providers, such as shipping partners and payment processors, when necessary to complete your order.

Data Security

We use appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your Rights

You may request to:

  • Access your personal information
  • Update or correct your information
  • Delete your personal data, subject to legal requirements
  • Opt out of promotional communications at any time

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us through the Contact Us page on our website or by email at support@lunapure.com.